Refund and Returns Policy | Apple Asia

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REFUND AND RETURNS POLICY

Refunds are not accepted for change of mind.

Exchange is allowed for products with malfunctions or defects.

Contact customer service to initiate a return. +94771757655

Ensure the item is securely packed in its original packaging with the purchase invoice for courier returns.

You are responsible for covering all return shipping costs.

Use a trackable shipping method for safe delivery.

Allow a minimum of 7 days for processing after receipt and inspection of the returned item.

Tempered glass and phone covers are not eligible for return or exchange.

Contact customer service for defective or damaged products to arrange a refund or exchange.

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